Privacy Policy
Why Does This Privacy Policy Matter?
At NationalMed.ae, your privacy isn’t just a legal obligation—it’s a responsibility we take seriously. This page explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
Our aim? Transparency, trust, and your peace of mind.
What Personal Information Do We Collect?
We only collect the information we truly need to serve you better. Here’s what we may gather:
Basic identification: Your name, phone number, email address, or contact details if you fill out forms or request appointments.
Health-related info: Only when voluntarily submitted, such as symptoms or inquiries related to our services.
Usage data: Pages you visit, time spent on our website, and how you interact with our content—used only to improve your experience.
Device and location data: IP address, browser type, device, and country of access to ensure our website works well on all devices.
We do not sell your data or track you unnecessarily. Ever.
How Do We Use Your Information?
We use your data responsibly and only in ways that benefit you. Here’s how:
To schedule appointments or respond to your inquiries.
To send service-related updates like appointment confirmations or policy changes.
To improve our website performance and user experience using anonymized analytics.
To enhance medical service quality based on user needs and common trends.
We apply ethical data practices, grounded in patient-first values and healthcare best practices.
Is Your Information Safe With Us?
Absolutely—and here’s why.
Encrypted Data Transfers: Your information is encrypted via HTTPS during transmission.
Minimal Retention Policy: We only keep personal data for as long as necessary for medical or legal reasons.
Restricted Access: Only authorized personnel can access your personal data—no exceptions.
Compliant with UAE Privacy Laws: Our policies align with UAE’s federal data protection laws and healthcare regulations.
We also run regular audits and data protection training for our staff to stay ahead of potential risks.
Do We Use Cookies?
Yes, and we keep it simple.
Cookies help us understand how visitors use our site so we can improve your experience. We use:
Essential cookies for basic site functionality.
Analytics cookies (like Google Analytics) to see what’s working and what’s not.
You can manage or disable cookies anytime through your browser settings.
Do We Share Your Data?
Only when absolutely necessary—and never for marketing.
We may share data with:
Healthcare partners: If required to coordinate your care.
Legal authorities: If compelled by law or to prevent harm.
Technical service providers: To maintain website functionality (e.g., hosting services), under strict confidentiality agreements.
Your Rights: What Can You Ask Us?
You have full control over your data. You can:
Request access to the data we have on you
Ask us to correct or update your information
Ask for your data to be deleted (where legally permissible)
Opt out of communications or cookies
Simply email us at info@nationalmed.ae. and we’ll take care of it within a reasonable time.
How Will You Know if This Policy Changes?
If we ever update this policy, we’ll notify you clearly via:
A banner on our website
An email if you’re subscribed
A date change at the bottom of this page
We encourage you to review this page periodically.
Need to Talk About Privacy?
We’re here to help—not to hide behind legal jargon.
Contact our Data Privacy Officer
Email: info@nationalmed.ae.
We’ll get back to you as quickly and respectfully as possible.
Your Data, Your Rights, Our Promise
We know trust is earned, especially in healthcare. At NationalMed.ae, protecting your personal information is part of how we care for your well-being—even before you step through our doors.